Shipping Information
Cozy by Design
At ByCozi, we want your slippers to reach you as quickly and safely as possible. Here's everything you need to know about our shipping process.
Shipping Rates
Free Shipping: Orders over €50 qualify for free standard shipping within the EU
Standard Shipping: €4.95 for orders under €50
Delivery Times
Belgium & Netherlands: 1-3 business days
EU Countries: 3-7 business days
Processing Time: Orders are typically processed within 1-2 business days
Order Tracking
Once your order ships, you'll receive a tracking number via email. You can use this to monitor your package's journey to your doorstep.
Shipping Carriers
We partner with reliable carriers including PostNL, bpost, and DHL to ensure safe and timely delivery.
International Shipping
Currently, we ship to all EU countries. For shipping outside the EU, please contact us at info@bycozi.com for availability and rates.
Questions about shipping? Feel free to contact our customer service team!