Shipping Information

Cozy by Design

At ByCozi, we want your slippers to reach you as quickly and safely as possible. Here's everything you need to know about our shipping process.

Shipping Rates

Free Shipping: Orders over €50 qualify for free standard shipping within the EU

Standard Shipping: €4.95 for orders under €50

Delivery Times

Belgium & Netherlands: 1-3 business days

EU Countries: 3-7 business days

Processing Time: Orders are typically processed within 1-2 business days

Order Tracking

Once your order ships, you'll receive a tracking number via email. You can use this to monitor your package's journey to your doorstep.

Shipping Carriers

We partner with reliable carriers including PostNL, bpost, and DHL to ensure safe and timely delivery.

International Shipping

Currently, we ship to all EU countries. For shipping outside the EU, please contact us at info@bycozi.com for availability and rates.

Questions about shipping? Feel free to contact our customer service team!