Contact Us

Cozy by Design

Have a question or need assistance? We're here to help! At ByCozi, we value every customer and strive to provide excellent service.

Get In Touch

Email: info@bycozi.com

Response Time: We typically respond within 24 hours during business days

Customer Service Hours

Monday - Friday: 9:00 AM - 6:00 PM CET
Saturday - Sunday: Closed

What We Can Help With

  • Product questions and recommendations
  • Order status and tracking
  • Size guide assistance
  • Returns and exchanges
  • Shipping information
  • General inquiries

Follow Us

Stay connected with ByCozi on social media for updates, cozy inspiration, and special offers:

Instagram: @bycozii

We look forward to hearing from you!